frequently asked questions

THIS IS MY FIRST PILATES CLASS. SHOULD I DO PRIVATE SESSIONS FIRST?

  • We offer a a 'try it' class for $16, so you are not required to take private sessions first. You can book any class on the schedule.

  • We recommend clients starting with a piLENGTH or piFLOW class if it is your first time on a reformer.

  • We love having newbies in our classes, so make sure to arrive 5 minutes early so that your instructor can walk you through what to expect and give you modifications as needed.

how do i sign up for a private session or group class?

  • Search “LSF Pilates” in your apple or android device store and download our app. You can also book on this website. If you are having trouble finding an appointment time that works with your schedule, please email us and we will accommodate you as best we can. 

WHERE ARE YOU LOCATED?

  • We are located at 243 Conestoga Road in Wayne. We share a building with Zsuzsanna Day Spa, and Phamily Orthodontics. Parking is available in lots on either side of the building, as well as in front of the studio.

WHAT IF I NEED TO CANCEL MY session?

  • No worries! Please be sure to do so online at least 12 hours before class or 24 hours before appointment time or you will be held responsible for complete payment. There are no refunds on purchases. All classes and private sessions must be cancelled on this website or on the mobile app. Phone calls and emails are not acceptable forms of cancellation. To login to your account click here. Then select ‘upcoming’ and click ‘cancel’ next to the class or appointment you can no longer attend. If you fail to cancel and do not show, you will be charged a $15 no-show penalty.

WHAT SHOULD I WEAR TO CLASS?

  • We recommend wearing comfortable clothing you can easily move in. Leggings, tank tops or tees are ideal.

  • Grippy socks MUST be worn and are available to purchase at the studio for $16.

WHAT SHOULD I BRING TO CLASS?

  • As little as possible! Socks, and water. All equipment is provided.

DO YOU HAVE a changing room?

  • We have one changing room where you can switch up your look from work to gym or gym to out on the town and a bathroom but please come ready to move when possible.

HOW EARLY SHOULD I ARRIVE?

  • 5 minutes before class starts so you have a moment to fill out a brief intake form.

  • WHAT IF I ARRIVE LATE? Don't stress! We give you a 10-minute window from the start time of the scheduled class to reserve your spot.

WHAT HAPPENS IF THE CLASS I WANT TO TAKE IS FULL?

  • We recommend putting yourself on the wait list as it does move fast! When a spot opens you will be automatically added to the list and receive a confirmation email and text (unless you have unsubscribed to these notifications). If you no longer wish to attend the class, be sure to remove yourself from the waitlist so you are not automatically enrolled.

  • Scared you won’t make it in time? Don’t worry, you can only be added to the class list up to an hour before the class time. If you need more than an hours notice, please remove yourself from the waitlist so the person behind you can take the spot. For example: Class start time is 9am, you can receive a ‘added from waitlist’ text up to 7:59am. Be sure to plan ahead!